Our Commitment to Your Privacy
At Dreamkey Media, we believe that great business relationships are built on trust and transparency. This Privacy Policy explains how we handle your personal information when you visit our website, engage with our services, or interact with our marketing campaigns. We're committed to protecting your privacy while delivering exceptional digital marketing and media production services.
Information We Collect
We collect information that you provide to us directly and information that we gather automatically when you interact with our services:
Personal Information:
- • Name, email address, and phone number (from lead forms and inquiries)
- • Company information and job title (when provided)
- • Any additional information you voluntarily share with us
- • Communication preferences and interests
How We Use Your Information
Your information helps us provide better services and maintain meaningful relationships with our clients and prospects:
Service Delivery
- • Respond to your inquiries promptly
- • Provide requested services and consultations
- • Deliver project updates and results
Communication
- • Send relevant updates and insights
- • Share promotional content about our services
- • Follow up on marketing campaigns
Business Improvement
We analyze interaction patterns to improve our advertising strategies, content quality, and overall customer experience. This helps us serve you better and create more relevant offerings.
Sharing of Information
What We DON'T Do
We never sell, rent, or trade your personal information to third parties.Your data is not a commodity to us—it's a trust you've placed in our care.
Trusted Partners
We may share your information with carefully selected service providers who help us deliver our services, including:
- • CRM platforms (such as GoHighLevel) for customer relationship management
- • Email marketing services for communication delivery
- • Analytics tools to improve our service quality
Important: These partners are contractually obligated to protect your data and can only use it for the specific services they provide to us.
Data Protection
Protecting your information is fundamental to how we operate. We implement multiple layers of security to safeguard your data:
Technical Safeguards
- • Encrypted data transmission (SSL/TLS)
- • Secure server infrastructure
- • Regular security updates and monitoring
- • Access controls and authentication
Operational Safeguards
- • Employee data protection training
- • Limited access on a need-to-know basis
- • Regular security audits and assessments
- • Incident response procedures
Legal Compliance
We comply with applicable privacy laws and regulations, including Thailand's Personal Data Protection Act (PDPA) and relevant international standards. We regularly review and update our practices to ensure continued compliance.
Your Rights
You have full control over your personal information. Here's what you can do:
Access & Updates
- • Request a copy of your personal data
- • Update or correct inaccurate information
- • View how your data is being used
Control & Deletion
- • Request deletion of your data
- • Opt-out of marketing communications
- • Withdraw consent for data processing
Easy Unsubscribe
Every marketing email includes an easy unsubscribe link. You can also contact us directly to update your communication preferences or remove yourself from our mailing lists entirely.
Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your rights, or need to discuss how we handle your information, we're here to help.
Get in Touch
We typically respond to privacy-related inquiries within 2-3 business days.